FAQs

Are the stockings geared towards boys or girls?

All items and toys are carefully selected to appeal to both boys and girls ages 4 – 10. If you would like a stocking that is made specifically for a boy or girl (50% gender neutral toys and 50% boy or girl toys), please indicate that in your order notes.

I would like to send a stocking to multiple ship to locations – can you drop ship for me?

Absolutely – just email us a spreadsheet list of your ship to locations and we’ll handle the rest. A small handling fee may apply.

Can I “customize” the stocking header with a company logo?

Yes – we generally only offer this for 8ft stockings and orders of 50 units or more. We will print and apply a custom logo sticker at the base of the header card. You send us the original art and we handle the rest. Print costs average $1 – $2 each sticker.

Can you help set up a complete program so that my company’s chain of stores can order for themselves?

We offer complete fulfillment and order taking services including: custom web page, direct mail, fax/email ordering, customer service, shipment tracking, etc. We do all the work and you don’t lift a finger!

Can you “customize” the toy configuration?

We generally offer this for larger programs (orders over 500 units) and we will work with your program to make you happy.

Do you sell the 6ft or 8ft empty mesh stockings?

At this time we do not, but we do sell a variety of smaller sizes.

How long does it take to process and ship out an order?

If you place your order before 2pm EST time, it will generally be processed the same day and your order would be assembled and ship out 3 business days later. For orders placed after 2pm EST, you should add an extra day for order processing.

What is the return policy for orders?

If you would like to return one of the products from your order, you can ship it back to our warehouse via USPS, FedEx or UPS. Once the item has been received we are happy to refund your purchase price minus a 10% restocking fee. Please email us for exact instructions.